FAQs

Abbot Public Library

Where do I get more information?

Animal Control Department

Where do I license my dog?

Does the Animal Control Department remove nuisance wildlife?

Does the shelter board animals while the owners are on vacation?

Does the Animal Control Department remove bats and other wildlife from inside homes?

What wildlife does the Animal Control Department handle?

Assessor's Office

Do the Assessor's determine the legal use of my real estate and its conformance with zoning regulations?

How do the Assessor's determine the value of motor vehicles? How about boats?

Do the Assessor's collect my tax payment?

What are real estate taxes?

How do I dispute my real estate tax bill if I believe the value placed on my property is too high?

Board of Retirement

When do I receive my pension check?

What does it mean to be "vested"?

When do I become vested?

What if I leave the Town's employ after I am vested but before I am old enough to retire?

What if I leave the Town's employ before I am vested?

Building Inspection Department

Do sheds require a building permit?

If I am a homeowner working on my home, can I apply for a building permit?

Can I place heating, ventilation, and air conditioning units in my attic?

When do I need a mechanical permit?

How do I install an emergency generator in my home?

Cemetery Department

How do I plan a service without using a funeral home?

Can plot owners plant flowers on the burial plot?

What kind of decorations can I have?

How can I purchase a burial plot in Marblehead?

Who is in charge of Town Cemeteries?

Conservation Commission

How do I determine if I have to file for a wetlands permit?

What wetlands application form do I have to submit?

Where do I obtain the required filing forms?

Where can I obtain help in filling out a form?

How soon can I get a hearing before the Commission?

Council on Aging Department

I am on a limited budget. How much do activities cost at the COA?

How do I sign up for a class at the COA?

Where can I get information on services available for my elderly parent who is coming to live with me?

How do I sign up to use the COA transportation program?

How can I find out about the schedule for the COA van?

Cultural Council Board

Are you the same organization as the Marblehead Festival of Arts or the Marblehead Arts Association?

Drain Department

Can residents direct sump pumps into the sewer?

Can residents direct sump pumps into the storm drains?

Can residents drain water from swimming pools into the street?

Does the Town clean out the storm drains? Can residents help?

Where does the water from the storm drain system go?

Financial Services

Do I need my vehicle registration to purchase a Facilities Sticker?

When are Town employees paid?

Why won't the Registry of Motor Vehicles renew my drivers license or vehicle registration?

How often does the Town issue checks to its vendors?

When can current and retired employees join one of the Town's health insurance plans?

Fire Department

How can I obtain a copy of a fire report?

Harbormaster's Office

Is there a public launch service?

What public facilities are available for visiting sailors?

If I have an emergency while on my boat, how do I reach the Harbormaster?

Where can I get a FREE vessel safety check?

Where am I on the waiting list for a mooring?

Health Department

How do I prevent conflicts with the wild turkeys in Town?

Does the Health Department pick up dead animals?

Where can I find information on Solid Waste?

What are the amended Solid Waste Regulations that were put into effect on January 1, 2018?

What is the red seaweed on the local beaches?

Highway Department

What should I know about the Snow Emergency Policy

Who can I call to report potholes?

Who can I call to have streets salted?

On what day is my trash and recycling materials picked up?

Historical Commission

Does the Marblehead Historical Commission oversee Marblehead's Historic District?

Does the Historical Commission accept donations of Marblehead memorabilia?

Is the Marblehead Historical Commission the same as the Historical Society?

Does the Historical Commission have old photographs of Marblehead streets and homes available to the public?

What are examples of items in the Historical Commission's collection?

Marblehead Forever Committee

Where does the Marblehead Forever Committee get money to fund celebrations?

What is the "Marblehead Forever" Award?

Who has received the Marblehead Forever Award?

What are some of the celebrations that the Marblehead Forever Committee has sponsored?

Parking Clerk

My car was towed during a snow emergency-what do I do now?

Payroll Office

When are town employees paid?

When can current and retired employees join one of the Town's health insurance plans?

Police Department

My car was Towed during an Snow Emergency, what now?

Where do I pay my parking ticket fine?

How can I obtain the criminal record of someone other than me?

When must I report an auto accident (crash)?

What information do I need from the other operator?

Recreation & Parks Department

Where can I find the minutes for the Recreation & Parks Commission Meetings?

What is the cost for parking at Devereux Beach?

Who is in charge of Goldthwait Beach?

Who maintains the school grounds?

Can I park at the Community Center when the Marblehead High School parking lot is full?

Sewer Department

How much of the sewer service is the home owner's responsibility?

Who should homeowners call when there is a sewer backup in the home?

Who do I call to repair the sewer pipe? How do I know if a sewer pipe needs to be repaired?

When do I call the plumber and when do I call the Water and Sewer Department?

What is the safest way to keep drains running freely?

Town Clerk

Where do I vote?

How do I register to vote?

How do I get a copy of a Birth Certificate?

How do I get a Dog License?

How do I obtain a Death Certificate?

Town Meeting

Marblehead Town Meeting Bylaws

Trash & Recycling

How much is a Facility Sticker?

Where can I get a blue recycle bin for my address?

What is a Facility Sticker?

How does a holiday effect curbside trash collection?

Tree Department

Branches from a Town shade tree are hanging over my house. Will you trim them?

A Town shade tree needs pruning. Will you prune it?

Are there shade tree regulations and where can I find them?

What do I do if tree roots damage my sidewalk?

Can I call the Tree Department about a diseased tree on Town property in front of my house?

Water Department

How do I get rid of rusty water in my home?

Why do I have no water pressure in the house?

My water pipes freeze when it gets cold. What can I do to keep them from freezing?

Is our water soft or hard?

Why do I have cloudy water?

Zoning Board of Appeals

Can my application be put on the agenda for the next Zoning Board of Appeals meeting if I submit my paperwork today?

My project involves a very small area of construction; can you squeeze me in for the next hearing even though the agenda is already full?

Where do I get information about Administrative hearings?

If I have a question or problem, can I telephone the chairman of the Zoning Board of Appeal directly? Will you give me the telephone number?